Working smarter, not harder : How Colne Valley have said goodbye to compliance headaches

By Lauren Wiseman | 28 November 2023

One of our main priorities here at Premier Buying Group is providing you with high-quality services at competitive prices, so you can grow your business while still providing great care. Whether that’s services and products that save you time or improve quality, we’re always on the lookout for trustworthy partners.

That’s why we’ve partnered with Citation since 2018. Citation supports over 200 veterinary practices across the UK with 24/7 HR & Employment Law and Health & Safety solutions, and has been doing so for over 25 years. That’s how they understand that you’ve got a lot on your plate – often providing 24/7 care, managing medicines and potentially aggressive animals, and trying to stay on top of organising and engaging your people.

Citation makes all that a lot simpler, providing you with:

  • 24/7 HR & Employment Law and Health & Safety advice
  • All key documentation sorted – like contracts and risk assessments
  • Online HR and Health & Safety software for e-learning, storing documentation, and managing absences
  • Protection from and support with tribunals and enforcement notices
  • Fire risk assessment support
  • ISO certification to stand out from the crowd
  • Employee assistance programme (EAP) for staff wellbeing

And why do businesses like yours love them?

  • 92% have more peace of mind*
  • 88% say they get great value for money*
  • 85% save valuable time*
  • 85% have a happier, healthier, more productive workplace*
A case in point: Colne Valley Veterinary Practice

Colne Valley Veterinary Practice are a PBG member and have been using Citation to streamline their HR, Health & Safety, EAP, on-site support and Fire Risk Assessments since 2021. For them, it’s been a great decision.

“Citation are always at the end of the phone with any question I have for Health & Safety and HR. They have been invaluable over the past year to help me in my job role and the running of our business. The team are always friendly. We have used a few of their extra services now, and they are always completed brilliantly by very knowledgeable people. My consultant, especially, has been a great help.” – Antony Ashford, Practice Manager.

Ready to join them?

As a PBG member, you get preferential rates on Citation’s leading HR & Employment Law and Health & Safety services. To speak to one of their team about how they can help you put your compliance headaches behind you, simply fill in the form here. Remember to quote “Premier Buying Group” when speaking to them to access your preferential rates!


*Citation client feedback survey of over 600 clients, August 2023.


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